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Table of Contents

Personal Data Breach Incidents Procedural Guide – Introduction
Personal Data Breach Incidents Procedural Guide – Definitions
Personal Data Breach Incidents Procedural Guide – Scope
Personal Data Breach Incidents Procedural Guide – Stage One: SDAIA Notice
Personal Data Breach Incidents Procedural Guide – Stage Two: Breach Incident Containment
Personal Data Breach Incidents Procedural Guide – Stage Three: Documentation

Personal Data Breach Incidents Procedural Guide – Stage One: SDAIA Notice

Overview

Personal Data Breach Incidents Procedural Guide Stage One sets the Controller’s obligation to notify SDAIA of qualifying personal data breaches within 72 hours of becoming aware. It explains when notification is required, confirms that notification must be filed through the National Data Governance Platform, and lists the minimum information that must be included in the breach notice.

This stage supports early regulatory visibility and structured breach response under the Saudi PDPL framework.

SDAIA's Official Text

The text below reproduces official PDPL law, regulation, or guideline issued by the Saudi Data & AI Authority, verified against the original SDAIA source. No changes or reinterpretation applied.

Stages of the Personal Data Breach Incidents Response

STAGE ONE: SDAIA Notice

Without prejudice to submitting any report or notice of personal data breach pursuant to Regulations issued by the National Cybersecurity Authority (NCA) and any applicable regulations and rules in the Kingdom of Saudi Arabia, the Controller shall notify SDAIA within a period not exceeding (72) hours from the time it becomes aware of the incident and if the incident is expected to harm the personal data or data subjects or is in conflict with their rights or interests through personal data breach notification service provided by National Data Governance Platform. Registration on this platform is required to utilize such service. Upon a personal data breach, the Controller is required to compile a notice that includes:

  1. Description of the personal data breach, including the time, date, how it occurred, and when the Controller became aware of the incident.

  2. Category of Data Subjects, their actual or approximate numbers, type and nature of the personal data.

  3. A description of risks arising from personal data breach, detailing actual or potential consequences and risks to personal data or the Data Subject, the remedial actions undertaken by Controller to prevent, mitigate, or minimize those risks. Furthermore, identifying appropriate future measures the Controller will implement to prevent or avoid the recurrence of the incident.

  4. Indicating whether Data Subject has been or will be notified of personal data breach, breach in accordance with the requirements mentioned in the second stage of this guide.

  5. Contact details of the Controller or its personal data protection officer (if any) or any other person who has information about the incident being reported.

NOTE: Upon subsequent contracts as stated in Article (8) of the PDPL, the Processor or any other entity shall follow the above Notice Requirements in coordination with the Controller.

Plain-Language Explanation

The explanation below is provided to help you understand the SDAIA’s legal text and does not replace or override the official PDPL law, regulation, or guideline.

72-Hour Breach Notice Requirement

This stage requires the Controller to notify SDAIA within 72 hours from the time it becomes aware of the incident, where the breach is expected to harm personal data, harm Data Subjects, or conflict with their rights or interests. The notification must be submitted using the personal data breach notification service on the National Data Governance Platform, and registration on the platform is required to use the service.

1. Description of the Breach

The notice must clearly describe the breach, including when it happened, how it happened, and when the Controller became aware. This ensures the notification contains both incident timing and awareness timing, supporting SDAIA’s assessment of severity and response urgency.

2. Data Subjects and Data Scope

The notice must identify the category of affected Data Subjects, provide actual or approximate numbers, and specify the type and nature of the personal data involved. This enables SDAIA to understand scale, affected groups, and the sensitivity and exposure profile of the data.

3. Risks, Consequences, Remedial Actions, and Prevention Measures

The Controller must describe risks arising from the breach, including actual or potential consequences and risks to the personal data or the Data Subject. The notice must also include the remedial actions already taken to prevent, mitigate, or minimize risks, and it must set out future measures the Controller will implement to prevent recurrence.

4. Data Subject Notification Status

The Controller must indicate whether Data Subjects have been notified or will be notified, in accordance with the requirements in Stage Two of the Guide. This creates a clear linkage between regulatory notice obligations and individual notification obligations.

5. Contact Details for Follow-Up

The notice must include contact details for the Controller, the Personal Data Protection Officer (DPO) if appointed, or another person who has information about the reported incident. This ensures SDAIA can quickly engage with a responsible contact for clarification, coordination, or escalation.

Note: Coordination with Processors

Where processing is performed under subsequent contracts as referenced, the Processor or any other entity must follow the same notice requirements in coordination with the Controller. This reinforces coordination duties while keeping breach reporting aligned to the Controller’s accountability.

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